How to Handle Conflict & Confrontation

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"How to Handle Conflict & Confrontation" Feature

• Put an end to negative attitudes
• Stop angry outbursts
• 60 minute cd-rom & book training session
• All in brand new oversized clamshell case

"How to Handle Conflict & Confrontation" Overview

You'll discover how to pinpoint the underlying causes of conflict and take action before people reach their boiling point.coping strategies for handling the 3 stages of conflict.use at home, at the work place, anywhere conflict arises.Sharon Spano, conflict management specialist, understands the dangers of ignoring conflict in your life.negotiate, mediation, and arbitration

Available at Amazon

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